On March 10, 2025, Twitter, now branded as X, experienced a massive outage that affected thousands of users worldwide. Users could not post tweets, load posts, or view their timelines because there were major interruptions on the platform. A lot of users were frustrated and searching for solutions because of the issue that both the web platform and mobile app were experiencing.
Constant Errors
The outage affected a range of functions, such as trending topics and direct messaging. Most users received error messages that indicated, “Posts aren’t loading right now. Please try again later.” Some users experienced infinite loading screens or were unable to log in altogether.
Widespread Effects
With over 40,000 reports flooding in within an hour, the outage reverberated across the globe. Significant reports came in from the United States, the United Kingdom, India, and other regions of Europe and Asia. Downdetector labelled this as one of the most significant disruptions the site has faced in recent times. In the United States, over 58% of users had issues with the mobile app and 31% with the website. The United Kingdom, users were frustrated with the inaccessibility of feeds and the inability to create new content. In India, more than 2,600 complaints emerged, primarily related to website access failure.
Alternative Websites
Since Twitter was still down, individuals began discussing the outage on other social networking platforms such as Instagram, Reddit, and Meta’s Threads. Many were annoyed, questioning whether the issue was a hack or a technical issue. Some users made the humorous assumption that constant technical issues on Twitter were the result of Elon Musk’s diminished workforce.
Customers attempting to reach customer support saw no official statement or service restoration estimate, and the official support team on Twitter did not respond promptly to the issue despite the large-scale effect. Elon Musk made no announcements about the outage, and the status page of the company did not change.
Issues
Under Musk, Twitter has already seen major disruptions previously, and this outage was no exception. More than 60% of its user base was hit by a comparable outage in August 2024 that lasted a few hours. Experts theorize that the instability could be due to repeated changes to the infrastructure of Twitter, including cuts in staff and server modifications.
Service Restoration
The latest update indicates that Twitter’s services are gradually returning to normal. Some users can now access their feeds, but for others, the platform remains intermittent. Engineers are actively working to identify and resolve the root cause of the issue, according to a statement. This ongoing effort provides hope for a full restoration of service.
For real-time updates, those still experiencing issues can monitor Downdetector or Twitter’s official help website. Until Twitter fully resumes normal functioning, social media enthusiasts are encouraged to explore other communication platforms. This empowerment allows users to stay connected and engaged, even in the face of technical challenges.
